Privacy Policy

PRIVACY POLICY

Effective Date: July 21, 2026
Last Updated: July 21, 2026

 

Euphoric Moments Event Venue (“Euphoric Moments,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, creating an account, booking an event, signing a contract, making a payment, or otherwise interacting with our business.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices you may have regarding your personal information.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, inquiry forms, booking process, contracts, communications, or other interactions.

This information may include:

• Your name

• Email address

• Telephone number

• Event type

• Requested or confirmed event date

• Estimated or final guest count

• Event preferences and planning details

• Billing and transaction-related information

• Information contained in contracts or booking documents

• Communications and correspondence with us

• Account information if you choose to create a member or customer account

• Any other information you voluntarily provide when contacting or doing business with us

Please avoid submitting sensitive personal information through general inquiry forms unless it is necessary for your transaction or specifically requested by us.

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2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This may include information such as:

• IP address

• Browser type

• Device type

• Operating system

• General geographic information derived from your IP address

• Pages viewed

• Website activity and interactions

• Referring websites or sources

• Date and time of visits

This information may be collected by our website platform or other service providers to operate, secure, maintain, and improve our website and services.

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3. Wix Website and Member Accounts

Our website is hosted and operated using Wix.

Wix may collect, store, and process certain information on our behalf in connection with website hosting, forms, customer communications, member accounts, contracts, bookings, payments, security, analytics, and other website functionality.

Visitors may have the option to create a Wix member or customer account. Creating an account is optional unless otherwise stated for a particular service.

Clients may also interact with us without creating an account by submitting inquiries, receiving contracts, signing documents, and accessing payment links that we send directly.

Information processed through Wix may also be subject to Wix’s own privacy and data-processing practices.

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4. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

• Respond to inquiries and requests

• Provide information about our venue, packages, pricing, and services

• Schedule venue tours, consultations, and appointments

• Prepare proposals, contracts, invoices, and booking documents

• Process and manage event reservations

• Communicate with you regarding your inquiry, booking, payment, or event

• Coordinate event-related details and services

• Process or facilitate payments

• Maintain customer or member accounts

• Provide customer service

• Maintain business, accounting, and transaction records

• Operate, maintain, secure, and improve our website

• Prevent fraud, misuse, or security incidents

• Protect our business, clients, guests, property, and legal rights

• Comply with applicable laws, regulations, court orders, or legal obligations

• Resolve disputes and enforce our contracts, policies, and agreements

We currently do not use customer information to send routine promotional emails or marketing text messages.

If our marketing practices change in the future, we will provide any notices, consent mechanisms, and opt-out options required by applicable law.

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5. Payments and Financial Information

Payments for Euphoric Moments Event Venue may be processed or facilitated through third-party payment providers and financial services, including:

• Wix Payments

• Klarna

• Afterpay

• PayPal

• Square

The payment options available to a particular client or transaction may vary.

When you make a payment through one of these providers, your payment and financial information may be collected and processed directly by that provider in accordance with its own privacy policy, terms, and security practices.

Euphoric Moments Event Venue generally does not directly store complete credit or debit card numbers entered through third-party payment processing systems.

We may receive and retain transaction-related information necessary for our business records, such as payment status, transaction amount, payment date, invoice information, and other transaction details.

We encourage you to review the privacy policies and terms of any payment provider you choose to use.

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6. Cookies and Similar Technologies

Our website and the Wix platform may use cookies and similar technologies that are necessary for website functionality, security, account features, performance, analytics, or other website services.

Cookies are small files or pieces of information stored on or associated with your device when you visit a website.

Depending on the configuration of our website and services provided through Wix or other third parties, cookies may be used to:

• Keep the website functioning properly

• Maintain security

• Remember website preferences

• Support member or customer account functionality

• Understand website traffic and usage

• Improve website performance and visitor experience

• Measure the effectiveness of website features or communications

Some cookies may be placed by third-party services integrated with our website.

You may be able to control or delete certain cookies through your browser settings or through cookie preference tools made available on our website. Disabling certain cookies may affect the functionality of some website features.

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7. How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• Wix and website technology providers

• Payment processors and financial service providers

• Booking, scheduling, and contract-management services

• Email and communication service providers

• Website hosting, security, and technology providers

• Analytics or website-performance providers

• Accountants, attorneys, insurers, and other professional advisors

• Government agencies, courts, regulators, or law enforcement when legally required

We may also disclose information when reasonably necessary to protect our legal rights, enforce our agreements, prevent fraud, investigate security concerns, or protect the safety and property of our business, clients, guests, or others.

We do not sell customer lists or personal information to third parties in exchange for money.

Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary exchange of information for money. To the extent any applicable law treats particular website technologies or data practices as a sale, sharing, or targeted advertising, we will provide any notices and choices required by that law.

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8. Event Photography, Video, and Media

Photography and video may be captured in connection with events held at Euphoric Moments Event Venue.

With appropriate permission or as authorized under an applicable client agreement, contract, media release, or other consent, photographs or videos from events may be used for legitimate business and promotional purposes, including:

• Our website

• Social media accounts

• Digital or printed marketing materials

• Advertising

• Venue portfolio materials

• Promotional content

The use of event photography and video is also subject to the terms of any applicable event contract, media release, or agreement between Euphoric Moments Event Venue and the client.

We recognize that photographs and videos may include guests who are not the contracting client. We seek to use event media responsibly and in accordance with applicable agreements and laws.

If you have a concern regarding a specific photograph or video displayed on a platform controlled by Euphoric Moments Event Venue, you may contact us using the information listed at the end of this Privacy Policy. We will review reasonable requests concerning the use or removal of such content.

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9. Third-Party Vendors and Services

Clients may choose to work with independent vendors, including caterers, decorators, DJs, photographers, bartenders, entertainers, or other service providers.

Unless otherwise expressly stated, independent vendors maintain their own business practices and are responsible for their own privacy and data-handling practices.

We are not responsible for how independent third parties collect, use, store, or disclose information outside of our control.

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10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.

This may include retaining information as necessary to:

• Manage current or future event bookings

• Maintain contracts and transaction records

• Meet accounting, tax, insurance, and recordkeeping requirements

• Resolve disputes

• Enforce agreements

• Protect our legal rights

• Comply with applicable laws and regulations

Retention periods may vary depending on the type of information and the reason it was collected.

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11. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on established third-party providers, including Wix and our payment providers, to maintain security measures for information processed through their systems.

However, no website, electronic communication, payment system, or method of data storage can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted electronically.

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12. Children’s Privacy

Our website and venue-booking services are intended for adults and are not directed toward children.

We do not knowingly collect personal information directly from children through our website.

If we become aware that personal information has been collected directly from a child  without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.

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13. Your Privacy Rights and Choices

Depending on where you reside and which privacy laws apply to our business and your personal information, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Opt out of certain uses of personal information where required by applicable law

Not all rights apply in every circumstance, and certain information may be retained when necessary to complete a transaction, comply with legal obligations, maintain required business records, protect legal rights, or as otherwise permitted by law.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

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14. Virginia Privacy Rights

Euphoric Moments Event Venue is located in the Commonwealth of Virginia.

The Virginia Consumer Data Protection Act (“VCDPA”) provides certain Virginia consumers with privacy rights when the law applies to a particular business and processing activity.

To the extent the VCDPA applies to Euphoric Moments Event Venue and your personal information, eligible Virginia consumers may have rights that include:

• Confirming whether personal data is being processed and accessing that data

• Correcting inaccuracies in personal data

• Requesting deletion of certain personal data

• Obtaining a portable copy of certain personal data

• Opting out of certain targeted advertising, sale of personal data, or qualifying profiling activities

These statutory rights apply only when the requirements and applicability thresholds of the relevant law are met.

Virginia residents with questions or eligible privacy requests may contact us using the information below.

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15. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

We are not responsible for the privacy, security, content, or data-handling practices of websites and services that we do not own or control.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

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16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our website or business operations

• Services we provide

• Technology we use

• Payment or service providers

• Privacy practices

• Applicable laws or regulations

When we make changes, we may update the “Last Updated” date at the top of this policy.

We encourage visitors to review this Privacy Policy periodically.

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17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Euphoric Moments Event Venue
211 Providence Road, Suite 7
Chesapeake, Virginia 23325

Email: euphoricmomentsvenue757@gmail.com
Phone: 833-463-8779